🔒 Privacy Policy
Effective Date: 2021-01-01
Last Updated: 2025-05-21
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ZeBe Wigs ("we", "us", or "our") operates the website https://www.zebewigs.co.uk and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
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By using our website, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect and process the following types of personal data:
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Contact Details – name, email address, phone number, and postal address when you complete our contact forms or place an order.
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Health-related Information – if you voluntarily disclose information related to hair loss or medical conditions for personalised consultations.
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Payment Information – processed securely through third-party payment processors; we do not store your full card details.
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Technical Data – including IP address, browser type, device information, and pages you visit, collected via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
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Process and fulfil orders and appointments
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Respond to your enquiries and provide customer support
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Provide personalised hair replacement consultations
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Send marketing emails (only with your consent)
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Improve our website and services
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Comply with legal or regulatory requirements
3. Legal Basis for Processing
Under the UK GDPR, we process your personal data on one or more of the following bases:
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Your consent
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To fulfil a contract
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To comply with a legal obligation
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For our legitimate interests, such as improving our services or preventing fraud
4. Cookies & Tracking Technologies
We use cookies to:
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Enhance website functionality and user experience
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Track website usage through Google Analytics
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Support marketing and advertising efforts
You can manage or disable cookies via your browser settings.
5. Sharing Your Information
We may share your information with:
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Service providers (e.g., hosting, analytics, email, payment processors) under confidentiality agreements
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Regulatory authorities if legally required
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We will never sell or rent your personal data to third parties
6. Data Retention
We keep your personal data only for as long as necessary for the purposes for which it was collected, or as required by law (e.g., for tax or accounting purposes).
7. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion
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Object to or restrict processing
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at the email address below.
8. Data Security
We take appropriate technical and organisational measures to secure your data, but no internet transmission is completely secure. We cannot guarantee absolute protection.
9. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.